

The JointStrong® Program offers comprehensive assessment and treatment of orthopedic conditions like pain and function loss in the neck, back, hip, and other joints and is scientifically proven to offer both a safer and faster recovery time while preventing conditions from returning.
JointStrong® can help with things like
• Arthritis
• Back | Neck Pain
• Sports Injury
• Tendonitis
• Tennis Elbow
• Achilles | Foot Pain
• DDD
• Post Surgical Pain
• Sciatica
• Stenosis
• Herniated Disc
• Meniscus | ACL Tear
• Carpal Tunnel
• Labrum Tear
• Bone Spur
• Sprain | Strain
• Headache
• Shin Splint
• Bursitis
• Fibromyalgia
Programs available to MIIA employees and their eligible dependents:
In-Person Care Locations:
- Woburn, MA
- Melrose, MA
Use Provider Code: MIIA
Commonly asked questions about IMC's JointStrong® Program for MIIA plan members:
What services does JointStrong® provide?
Initial assessment and treatment for musculoskeletal conditions including joint or muscle pain in the neck, back, hip, knee or shoulder by a licensed physical therapist or chiropractor.
JointStrong® App for members seeking prevention support or those with lower complexity symptoms.
Where are JointStrong® services available?
Services are nationwide. Offering both Video-based Telehealth and in-person treatment from our locations in Woburn, MA and Melrose, MA depending on the patient’s geographic location.
What is the cost of JointStrong® services?
No cost for MIIA health plan BCBS members and dependents to receive Telehealth treatment with JointStrong® clinician.
Why choose JointStrong®
Program Benefits for members
No referral is necessary to schedule the first appointment with a JointStrong clinician
Convenient treatment options including In-person, Telehealth, Self-Care, and Prevention Care
Quality care with a JointStrong® certified, licensed physical therapist or chiropractor
No cost for MIIA health plan BCBS members and dependents to receive Telehealth treatment with JointStrong® clinician (currently only available in pilot locations of: Amesbury, Mansfield, Cohasset, Peabody, Pittsfield, North Adams, Sandwich, Danvers, Foxborough, Walpole, Chelmsford, Woburn, and Reading)