Privacy Policy

JointStrong®

Personal | Mobile | Web Information

THIS NOTICE IS TO INFORM YOU HOW YOUR PERSONAL INFORMATION MAY BE USED, DISCLOSED, AND HOW TO OBTAIN ACCESS TO THIS INFORMATION.

(PLEASE REVIEW CAREFULLY)

JointStrong® By Integrated Musculoskeletal Care, Inc. ( JointStrong®) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or use our online facilities and services and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with JointStrong® By Integrated Musculoskeletal Care, Inc. of our commitment and realization of our obligation to meet and exceed most existing privacy standards.

We reserve the right to change this Policy at any given time. We advise you to visit this page frequently if you want to ensure you are updated with the latest changes. If, at any point in time, JointStrong® By Integrated Musculoskeletal Care, Inc. decides to use any personally identifiable information on file in a manner vastly different from that stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option to permit the use of their information in this separate manner.

This Policy applies to JointStrong® By Integrated Musculoskeletal Care, Inc., and it governs any and all data collection and usage by us. Through the use of https://www.jointstrong.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that JointStrong® By Integrated Musculoskeletal Care, Inc. does not control, nor by individuals not employed or managed by us. If you visit a website, we mention or link to, review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you use or frequent to understand better how websites garner, use, and share the information collected.

Specifically, this Policy will inform you of the following:

What personally identifiable information is collected from you through our website;
Why we collect personally identifiable information and the legal basis for such collection;
How we use the collected information and with whom it may be shared;
What choices are available to you regarding the use of your data; and
The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us. However, if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

Voluntarily provided information, which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
Information is automatically collected when visiting our website, including cookies, third-party tracking technologies, and server logs.

In addition, JointStrong® By Integrated Musculoskeletal Care, Inc. may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race, and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

JointStrong® By Integrated Musculoskeletal Care, Inc. may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide us through surveys, completed membership forms, and emails. This site intends to use personal information only for the purpose for which it was requested and any additional uses expressly provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

To better understand your needs and provide you with the services you have requested;
To fulfill our legitimate interest in improving our services and products;
To send you promotional emails containing information we think you may like when we have your consent to do so;
To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored only as long as necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Transmission Collected

JointStrong® By Integrated Musculoskeletal Care, Inc. does not now, nor will it in the future, sell, rent, or lease any of its customer lists and/or names to any third parties.

JointStrong® By Integrated Musculoskeletal Care, Inc. may collect and use personal information to assist in the operation of our website and ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information to inform you of other possible products and/or services available to you from https://www.jointstrong.com.

JointStrong® By Integrated Musculoskeletal Care, Inc. may also contact you regarding completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

JointStrong® By Integrated Musculoskeletal Care, Inc. uses various third-party social media features, including but not limited to Facebook, Instagram, LinkedIn, and other interactive programs. These may collect your IP address and require cookies to work correctly. The providers' privacy policies govern these services and are not within JointStrong® By Integrated Musculoskeletal Care, Inc.'s control.

Disclosure of Information

JointStrong® By Integrated Musculoskeletal Care, Inc. may not use or disclose the information provided by you except under the following circumstances:

as necessary to provide services or products you have ordered;
in other ways described in this Policy or to which you have otherwise consented;
in the aggregate with other information in such a way that your identity cannot reasonably be determined;
as required by law or in response to a subpoena or search warrant; to outside auditors who have agreed to keep the information confidential;
as necessary to enforce the Terms of Service;
as necessary to maintain, safeguard, and preserve all the rights and property of JointStrong® By Integrated Musculoskeletal Care, Inc..

Non-Marketing Purposes

JointStrong® By Integrated Musculoskeletal Care, Inc. greatly respects your privacy. We maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in JointStrong® By Integrated Musculoskeletal Care, Inc. products and services). We may use our website, newspapers, or other public means to post a notice in certain circumstances.

Children under the age of 13

JointStrong® By Integrated Musculoskeletal Care, Inc.'s website is not directed to, and does not knowingly collect personally identifiable information from, children under thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website, please send an email that you wish to unsubscribe to unsubscribe@jointstrong.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt out. JointStrong® By Integrated Musculoskeletal Care, Inc. will continue to adhere to this Policy concerning any personal information previously collected.

Links to Other Websites

Our website does contain links to affiliates and other websites. JointStrong® By Integrated Musculoskeletal Care, Inc. does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

JointStrong® By Integrated Musculoskeletal Care, Inc.'s operations are primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies certified in the US under the Privacy Shield.) By providing us with personal information, you consent to its storage and use as described in this Policy.

Security

JointStrong® By Integrated Musculoskeletal Care, Inc. takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and securely transmitted to us. You can verify this by looking for a lock icon in the address bar and looking for "https at the beginning of the webpage's address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers where we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user's personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit cards and personal information. In addition, JointStrong® By Integrated Musculoskeletal Care, Inc. is a licensee of TRUSTe. VeriSign also secures the website.

Acceptance of Terms

By using this website, you accept the terms and conditions stipulated within the Privacy Policy Agreement. If you do not agree with our terms and conditions, you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us:

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number, or mailing address.

Email: info@jointstrong.com

Telephone Number: (850) 656-1837

Mailing Address:

JointStrong® By Integrated Musculoskeletal Care, Inc.

2615 Centennial Blvd Ste 101

Tallahassee, Florida 32308

Medical Information

THIS NOTICE IS TO INFORM YOU HOW YOUR MEDICAL INFORMATION MAY BE USED, DISCLOSED, AND HOW TO OBTAIN ACCESS TO THIS INFORMATION.

(PLEASE REVIEW CAREFULLY)

The Health Insurance Portability & Accountability Act of 1996 ("HIPAA") is a federal program that requires that all medical records and other individually identifiable health information used or disclosed by us in any form, whether electronically, on paper, or orally, are kept properly confidential. This Act gives you, the patient, significant new rights to understand and control how your health information is used. "HIPAA" provides penalties for covered entities that misuse personal health information.

As required by "HIPAA," we have prepared this explanation of how we are required to maintain the privacy of your health information and how we may use and disclose your health information.

We may use and disclose your medical records only for each of the following purposes: treatment, payment, and healthcare operations.

Treatment means providing, coordinating, or managing healthcare and related services by one or more providers. An example of this would include a physical examination.

Payment means obtaining service reimbursement, confirming coverage, billing or collection activities, and utilization review. An example would be sending a bill for your visit to your insurance company for payment.

Healthcare operations include the business aspects of running our practice, such as conducting quality assessment and improvement activities, auditing functions, cost-management analysis, and customer service. An example would be an internal quality assessment review.

We may also create and distribute de-identified health information by removing all references to individually identifiable information.

We may contact you to provide appointment reminders or information about treatment alternatives or other health-related benefits and services that interest you.

Any other uses and disclosures will be made only with your written authorization. You may revoke such authorization in writing, and we are required to honor and abide by that written request, except to the extent that we have already taken actions relying on your authorization.

You have the following rights concerning your protected health information, which you can exercise by presenting a written request to the Privacy Officer:

The right to request restrictions on specific uses and disclosures of protected health information, including those related to disclosures to family members, other relatives, close personal friends, or any other person identified by you. We are, however, not required to agree to a requested restriction. If we agree to a restriction, we must abide by it unless you agree in writing to remove it.
The right to reasonable requests to receive confidential communications of protected health information from us by alternative means or at alternative locations.
The right to inspect and copy your protected health information. The right to amend your protected health information.
The right to receive an accounting of disclosures of protected health information.
The right to obtain a paper copy of this notice from us upon request.

We are required by law to maintain the privacy of your protected health information and to provide you with notice of our legal duties and privacy practices concerning protected health information.

This notice is effective as of today's date, 2023. We must abide by the terms of the Notice of Privacy Practices currently in effect. We reserve the right to change the terms of our Notice of Privacy Practices and make the new notice provisions effective for all protected health information we maintain. We will post, and you may request a written copy of a revised Notice of Privacy Practices from this office.

You have recourse if you feel that your privacy protections have been violated. You have the right to file a written complaint with our office or the Department of Health & Human Services, Office of Civil Rights, about violations of this notice's provisions or our office's policies and procedures. We will not retaliate against you for filing a complaint.

Please contact IMC-JointStrong® for additional information about Privacy Practices:

JointStrong® by Integrated Musculoskeletal Care, Inc.

2615 Centennial Blvd. Suite 101

Tallahassee, FL 32308

Email: info@imcpt.com

Phone: (850) 656-1837

For more information about HIPAA or to file a complaint:

The U.S. Department of Health & Human Services Office of Civil Rights

200 Independence Avenue, S.W.

Washington, D.C. 20201

(202) 619-0257

Toll Free: 1-877-696-6775

Medical Info

Personal Info